Great fresh bagels with over a dozen different cream cheeses. We had tried some ham on ours that was incredible.
MB- (very rudely replied) NO!
My mom and I went to the local bagel shop (Marathon Bagel Co.) and ordered three bagels with cream cheese to go. As soon as we stepped outside, we realized that they were not toasted. We went back in to see if we could fix this and the conversations went something like this:
I was told about the Marathon Bagel Company by my cousin. An boy was he right GREAT breakfast sandwiches. I'm planning on taking some bagels back home with me also when I leave.
Us-
Us-
MB- go ahead, be my guest.
To all my 33050 people... heck, to everyone.... If you go to a bagel shop and order a bagel with cream cheese, do you expect your bagel to be toasted automatically? Or maybe be asked if I'd like it toasted or not? For me the answer is yes... why wouldn't you want it toasted?!
Us- well.. we will be telling everyone we know about this.
Us- excuse me, we just ordered these and they weren't toasted, could we please get them toasted?
MB- we don't read minds! well do you want me to eat it for you too?
Service was friendly and fast. Food was excellent. Our party of four was very well taken care of. All of our meals were amazing. Definitely a place to stop and check out if you're around the area.
Us- well, it's a bagel shop, you'd assume you'd get a toasted bagel, or at least asked if we wanted it toasted... we weren't asked and we didn't know we had to specify.
Great food, reasonably priced, solid friendly service!
MB- no, you'll have to order new ones. I'm not throwing those away.
MB- oh, so you want us to ask if you want it toasted or not? Are we also to ask you if you want mayo or lettuce?
I have NEVER encountered such a rude business person. By the end of it, it wasn't even about the bagels anymore... it was about her attitude towards us. As a business owner, (as she is) I would rather have taken the loss for three little bagels in order to make my customers happy. All of this went on as approximately 15 people sat or stood inside the shop (tiny place) and they heard all of it. Unbelievable.
Marathon Bagel Co is a US Bakery based in Marathon, Florida. Marathon Bagel Co is located at 11090 Overseas Hwy, Marathon, FL 33050, USA.
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