We signed up with them to get our sewer connection, and were one of the very first to be hooked up with no-leak connections, clean removal of our old septic system and leveling of the grounds.
Several days later I received a phone call from Katie to follow-up to see if my issue was resolved and If I was happy with the work. My only experience with this company was limited to Katie and the 2 workers that came to the house. The experience was pleasant from my initial call to Katie and all the way through to when Katie called me to follow-up.
I would use this company again, and would absolutely recommend them.
The workers showed up on time as promised. They were clean, professional and respectful. They spent 1 1/2 hours dealing with my issue and only charged me for 1 hours work. They cleaned up after themselves and left my house just as they found it.
I had a bit of a fire last night - In my closet which turned out to be the water heater. From the call to complete resolution was 3.5 hours. I can take a hot shower now and I am so impressed with the entire experience.
I called Third Generation Plumbing at 12:00 and they had a super friendly technician at my office by 2:00. He had my AC up and running in a matter of minutes. Thank you Third Generation. You have a loyal customer!
I recently used 3rd Generation for some work at the house. The company came recommended by a friend. Even though I was a little anxious because I never heard of the company, I went for it anyway. Originally when I called I spoke to someone named "Katie". Katie understood my concerns and quickly made an appointment for me. The day before my appointment Katie called me to remind me of the appointment. Katie explained what time the workers would be there and what to expect
We are so thankful for 3rd Generation Plumbing. They are the BEST plumbers that we have ever had. Mike is such a hard worker and an expert at what he does. We got to meet dad too...the apple doesn't fall far from the tree.True professionals with a personal touch. Hard to beat that combination. We will recommend them to everyone needing a plumber without a moment's hesitation. Norm and Simone
I highly recommend this company. :-)
Third Generation Plumbing is a US Plumber based in Marathon, Florida. Third Generation Plumbing is located at 3980 Overseas Hwy, Marathon, FL 33050, USA.
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