The Hurricane just decimated not only this place but all of Marathon. They'll come back, but hardly a resort right now. Better than tent camping,, but also much more expensive.
Pool need work but give it. 3 Star
David Payne
Jessica in housekeeping was amazing exactly what hospitality should be.
Front desk and Supervisor When I confirmed
Rooms were Great !!Jessica the house keeping was Great give these. 5 Star
For 3 nights and when she up graded me to the room I had reserved it looked like it took everything she has to do it.
Convenient location, bathroom needed to be a bit cleaner. Air conditioning was VERY loud. I'm sure an oversight, but no soap in the bathroom and needed to be cleaned. A bit pricey for what you are getting. Grounds need to be cleaned and freshened up. Breakfast is included, but not much there. Extremely basic continental. For the price I expected better. View from our room, would be the best room they offer. 2nd floor balcony with Gulf view.
The front desk UN PROFESSIONAL I will never return. I will take my $800 + dollars elsewhere
The rooms are very nice and hospitable however the pool wasn't working and we only had a few of the parking lot.
We had checked in to a brand name hotel/resort in another town, and were very displeased with it's rooms. We then went on a quest to find another place to stay, and decided to try Banana Bay in Marathon. Not only were the staff pleasant to work with considering we were now getting in late, but we were very pleasantly surprised with the rooms. The first thing we noticed before we even opened our door, was how clean and pleasant smelling the resort itself was. And when we walked in, the room was absolutely beautiful! The decorations are very tasteful, and the paint scheme was perfect! The bed was so comfortable, my husband and I are now on a quest to find the same type of mattress! We will be back! Thank you for a very enjoyable getaway!
This is my first review I have ever written so sorry it's negative, I own 2 large restaurants and I know the first impression is what makes or breaks.
I'm just saying REPLACE the front end employees and you will have GREAT reviews.
My room she,said name was on list we get here it's not she . just got started at and was told I did not make a reservation so I when a round with her. The one with supervisor they acted like I was lying to them.
I'm a. Major traveler and have never been treated like this in all my travels.
This one is a break.
Have a great day
Banana Bay Resort Marina is a US Lodging based in Marathon, Florida. Banana Bay Resort Marina is located at 4590 Overseas Hwy, Marathon, FL 33050, USA.
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